Frequently Asked Questions (FAQs)

Welcome to the Rapid Retail Solutions FAQ page! Here you’ll find answers to some of the most common questions about our products, services, and policies. If you need further assistance, please feel free to contact us.

1. What types of products do you offer?

We offer a curated selection of niche products across various categories. Our range includes unique items tailored to specific interests and needs. As we grow, we plan to expand our product offerings to provide even more choices.

2. How do I place an order?

Placing an order is simple:

1. Browse our product categories or use the search function to find what you’re looking for.
2. Add items to your cart.
3. Proceed to checkout and enter your shipping information.
4. Select your payment method and complete your purchase.

You will receive an email confirmation with your order details once your order is placed.

3. How much does shipping cost?

We offer free shipping on all orders within India. No minimum purchase is required to qualify for free shipping.

4. How long does delivery take?

Orders within India typically arrive within 3-7 business days after dispatch. Delivery times may vary depending on your location. You will receive a tracking number once your order is shipped.

5. Can I track my order?

Yes! After your order is dispatched, you will receive an email with a tracking number. You can use this number to track your shipment on the carrier’s website.

6. What is your return and refund policy?

Our Refund Policy allows for returns and refunds under certain conditions. To be eligible for a return, items must be in their original condition and returned within 5 days of receipt. For detailed information, please refer to our Refund Policy.

7. What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact us immediately at support@getrrs.com with photos of the damaged product and packaging. We will arrange for a replacement or refund as per our policy.

8. Can I change or cancel my order after it has been placed?

Once an order is processed and dispatched, we are unable to make changes or cancellations. If you need to make changes, please contact us as soon as possible, and we will do our best to assist you before the order is dispatched.

9. Do you ship internationally?

Currently, we only offer shipping within India. We are continuously working to expand our services and will update our shipping policies if international shipping becomes available.

10. How can I contact customer support?

For any questions, concerns, or assistance, please reach out to our customer support team at support@getrrs.com. We are available from Monday to Friday, 9:00 AM to 6:00 PM (IST), and aim to respond to all queries within 24-48 hours.

 

---

If you have any other questions or need more information, don’t hesitate to contact us. We’re here to help!